System Integration
The main challenges facing organizations today on their path to growth are complex technologies and a rapidly evolving business environment. Consequently there is a pronounced need to understand the complexities of the IT environment and ensure that the technology is in line with your business objectives. The need to achieve operational excellence irrespective of the organization sizes while maximizing efficiency to enable technology enabled business transformation is paramount.
Domain Experts
- Delivery People: Multi-Domain expertise in Network, Platform, & Storage, Security, Voice & Database
- Intellectual Property
- Delivery Infrastructure
- Customer relationship
Area Covered
- Design, product supply, implementation, integration, sustenance and professional services
- Service delivery, Career framework, Technical competency assessment framework, SOPs for critical service delivery roles, Talent transformation and knowledge
- Help-Desk, tracking tool, remote break-fix services
- Account team, service delivery team, structured escalation matrix
Key Differentiators
- Technology expertise, Process driven, Experience, scalability, presence
- NIST, FISMA, DoD, DHS, SOX, HIPAA, Six Sigma, DMAIC projects
- Technical account managers, steering committee meetings
